Via PCworld.com, Research in Motion(RIM) relayed one of its new capabilities to be added to the already famous BlackBerry unit, and that's merging voice with instant messaging. Users who run IBM Lotus Sametime or Microsoft Live Communications Server will be able to click on an instant-messaging (IM) contact on the BlackBerry phone in order to call them, or convert an ongoing IM session into a voice call. They will also be able to check whether their colleagues are going to be available before they send out meeting requests. Now that is just cool, combining the features of internet connectivity with the convenience of the telephone.
Many have said that online communication (email, and instant messaging) are missing the personalized touch of traditional means of communication like the phone or the snail mail. However, RIM seeks to introduce unified communications by putting together technologies advantages to provide people with more ways to communicate and interact.
Research in Motion pioneered enterprise handheld connectivity with the BlackBerry's push e-mail system and BlackBerry Enterprise Server (BES). Competitors have since muscled in on this territory, while RIM has invested in software and devices to expand its appeal to the consumer market. With the new features, the company is looking toward a future in which almost all communication capabilities on the desktop are available on the road through a set of capabilities often called unified communications.
(image from ITreviews.co.uk)
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